Library Of PanSensic Related Case Studies
Title: Dementia Experiences View case study (pdf)
Overview: Study of early onset dementia experiences
Author: Paul Howarth, Akumen, UK
Title: Are Friends Electric? View case study (pdf)
Overview: Study of energy customer complaints
Author: Mike Newnham Paul Howarth, Systematic Innovation /Akumen, UK
Title: Study Of 15 Airlines, 500 Online Experiences. View case study (pdf)
Overview: Looking at how customer experiences can be used to rank providers
Author: Sam Lewis Akumen, UK
Title: Measuring Customer Experiences Over Time View case study (pdf)
Overview: Trend analysis of customer narrative
Author: Sam Lewis Akumen, UK
Title: Shopping For Bikes The Akumen Way View case study (pdf)
Overview: Analysing folding bike reviews
Author: Sam Lewis Akumen, UK
Title: Flame On RB Gets Emotional View case study (pdf)
Overview: Analysing candle blogs
Author: Mike Newnham Systematic Innovation