Keeping Britain Working Review: How Akumen Can Help

The government’s Keep Britain Working review is a clear call for change. Too many people are out of work because of poor health, and too many employers are unsure how to help. The review says we need to act differently — and at Akumen, we’re already doing just that.

We help organisations understand what their people are really experiencing, especially during times of change. Our Narrative Experience platform turns honest feedback — from surveys, interviews, or chats — into clear insights that leaders can act on. It’s fast, secure, and built to support better decisions.

Here’s how we can help with the government’s priorities:

1. Making it easier to talk about health at work

Many people don’t speak up about health issues because they’re afraid. Our platform helps organisations spot early signs of stress, burnout, or exclusion — even when people don’t say it directly, we unlock the powerful use of metaphors, indicators of psychological safety and we can track emotions through the organisational change cycle. This rich insight often sits hidden in the depths of qualitative responses to employee survey data, untapped and overseen.

2. Supporting people to stay in work or return after illness

The review talks about a “Healthy Working Lifecycle” — a way to support people before, during, and after health challenges. That’s exactly what we do. We help employers understand what’s working, what’s not, and what needs to change — so people can stay well and stay in work.

3. Helping smaller employers do more with less

Not every organisation has a big HR team. Our platform makes it easy to analyse existing feedback, spot risks, and act quickly — without needing long surveys or big budgets. It’s designed to be practical, not overwhelming.

4. Sharing better data to drive better decisions

The government wants to build a new Workplace Health Intelligence Unit. We’d love to contribute. Our software already analyses over 180,000 words every night, helping organisations see patterns, track progress, and learn what really matters to their people.

We’re ready to be part of the solution

This isn’t just about saving money — it’s about doing the right thing. When people feel safe, supported, and included at work, they stay longer, perform better, and feel better. That’s good for them, good for business, and good for the country.

Akumen has been doing this work for over 20 years. We support 56 organisations — including all of NHS Wales — and we’re proud to help them listen better, act faster, and lead with care.

The government is launching a three-year pilot to test new ideas. We’re ready to be part of it. We bring the tools, the experience, and the heart to help keep Britain working — for everyone.

Interested in exploring how Akumen can support your organisation? Email Eross@akumen.co.uk